Amazon Care

Amazon building
By  Jessica Hagen 04:01 pm December 8, 2022
Amazon will no longer support Alexa third-party HIPAA-eligible Skills, which allows patients to share HIPAA-protected health information with hospitals and health insurers through its voice-based Alexa platform. The company announced the HIPAA-compliant data transfer capability in 2019 alongside the launch of six Alexa Skills built by healthcare providers and other stakeholders, including My...
Healthcare provider sitting at a desk while looking at a computer
By  Jessica Hagen 12:15 pm November 15, 2022
Amazon announced the launch of Amazon Clinic, a virtual healthcare service that will deliver care for 20 common conditions, including hair loss, heartburn, acne, dandruff and seasonal allergies. The virtual consultation service will allow customers to select their condition from a list provided, then choose a preferred provider from a list of third-party licensed clinicians, including ones from...
Person on a computer holding medication
By  Jessica Hagen 02:04 pm October 26, 2022
Jacksonville, Fla.-based health insurer Florida Blue has selected Amazon Pharmacy as its sole home delivery provider for its commercially insured members beginning Jan. 1, 2023.  Florida Blue's two million plus members in its individual and employer group plans, including Florida Blue-related health plan Truli for Health, will receive free home delivery on common prescription medications through...
An Amazon sign outside of headquarters
By  Emily Olsen 06:11 pm August 24, 2022
Amazon plans to sunset its Amazon Care employer offering at the end of the year, according to an internal memo first reported by GeekWire and Fierce Healthcare.  The email from Neil Lindsay, senior vice president of Amazon Health Services, said the service will officially shut down on December 31. The decision only affects Amazon Care and its Care Medical group of providers, not the company's...
An Amazon sign in front of headquarters.
By  Emily Olsen 09:52 am August 12, 2022
Amazon plans to add behavioral health services to its Amazon Care offering, and through a partnership with digital mental health company Ginger. The service hasn't launched yet, according to reporting by Insider. But a live website provides some details: Amazon Care's primary care providers can help with "a range of common behavioral health concerns." They can also refer patients to in-network...
Amazon headquarters in Silicon Valley
By  Emily Olsen 11:59 am February 9, 2022
Amazon Care is expanding in-person services in more than 20 new cities this year, including New York, San Francisco, Chicago and Miami. In-person care is already available in Seattle, Baltimore, Boston, Dallas, Austin, Los Angeles, Washington and Arlington, Va. The hybrid service allows patients to access urgent or primary care via telehealth. If it's available and necessary, a provider can...
A sign in front of Amazon's headquarters in Silicon Valley
By  Emily Olsen 12:24 pm December 16, 2021
At the very beginning of 2021, Amazon’s high-profile healthcare partnership with Berkshire Hathaway and JPMorgan Chase, dubbed Haven, finally broke down.  The goal of the joint venture between some of the country’s largest and most powerful companies was to disrupt the healthcare industry, lowering costs and improving outcomes for their employees. The project shut down after only three years. ...
 From expanding its employee health offerings to launching its first health wearable, Amazon had a busy 2020.
By  Mallory Hackett 11:08 am December 21, 2020
All eyes have watched to see what Amazon’s next move in the health space would be ever since its collaboration with Berkshire Hathaway and JPMorgan Chase was announced in 2018. The joint venture, however, has been fairly quiet since its announcement. It took more than a year for the company to announce its name – Haven. Other than that, the only word from Haven was the appointment, and eventual...
By  Laura Lovett 03:50 pm February 19, 2020
Amazon employees and their families living in Seattle will now have access to tech-enabled Amazon Care, CNBC first reported. This comes roughly five months after the news emerged that the company was planning this rollout.  Like many services on the market, the tech giant will be offering face-to-face and virtual care options.  Patients will be able to access care through multiple channels...
By  Jonah Comstock 02:49 pm October 24, 2019
Amazon has quietly made another digital health acquisition, buying digital health startup Health Navigator for an undisclosed amount. CNBC first reported the news. Founded in 2014, La Grange, Illinois-based Health Navigator offers digital health clinical content in the form of APIs that can be used by EHRs, telemedicine providers, health chatbots and medical call centers.  Amazon will reportedly...