Patty Hayward, Talkdesk GM of healthcare and life sciences, explains how the company uses AI to automate bill payment, medication refills and appointment scheduling to give patients quick responses and call center agents time to answer complex questions.
Senior medical director of digital health and innovation at Johns Hopkins Medicine Dr. Brian Hasselfeld discusses addressing resource issues in healthcare with the help of artificial intelligence.
Adam Chee, associate professor, National University of Singapore, discusses cybersecurity challenges facing healthcare organizations, including the inability to patch medical devices' vulnerabilities without their manufacturers' approval.
Senior director of the security operations center at Huntress, Max Rogers, speaks on achieving successful cybersecurity outcomes through effective monitoring.
Nicole Rogas, president of symplr, discusses her company's "connected enterprise" strategy that helps consolidate multiple software systems into a single platform with one logon and automated workflows to reduce clinicians' time spent on technology.
Sam Amory, managing director for the Middle East and Africa at Dedalus, discusses how the company's vendor-agnostic command center gives hospitals a holistic overview of their enterprise to help them realize efficiencies across departments.
Tony DiGiorgio, chief architect at symplr, discusses how the company's AI-driven tools help healthcare organizations automate workflows, realize efficiencies and build a "connected enterprise" to share data among multiple systems.
Dr. Farukh Usmani of Intermountain Health discusses how the health system became the first organization to reach Stage 7 of the updated Infrastructure Adoption Model, which has led to improvements in cybersecurity, sustainability and care delivery.
Grace Cordovano, cofounder of Unblock Health and a 2024 Changemaker Award recipient, talks about helping patients access and understand their records, as well as the Cancer X initiative, which aims to increase care access and affordability.
Medicomp CMO Dr. Jay Anders discusses his company's early adoption of AI to organize clinical data and its more recent tool that can teach large language models (LLMs) to create more accurate documentation.
